We bring the industry together with research that explores issues, provides solutions and promotes best practices. Our resources are built by the MLS industry, for the MLS industry, including the perspective of industry thought leaders from our Section Councils and CMLX3 alumni network. 

Best Practices

CMLS is proud to provide MLS Best Practices, which set out to improve the MLS industry through the development, establishment, and evolution of MLS best practices. 

Best Practices Guides

• Customer Service
• Content Management
• A Resource for Fair Housing: Internal and External Review
• Finance
• Green Data
• Human Resources
• Leadership & Governance
• Legal
• Marketing & Communications
• Technology

Best Practices Resources

• MLS Data Access Marketing Guide
• Partnering With Data Consumers – A CMLS Best Practices White Paper 
• CMLS Best Practices Executive Summary
• 2017 CMLS Best Practices Survey Brief
• 2016 MLS Best Practices Checklist 

Industry Resources

Reference information which advance best practices and industry standards, often in collaboration with other partners seeking to advance MLS.

• One Data Source Policy (8.6) & Broker Back Office Data Feed Policy (8.7) Implementation Guide
• COVID-19 Resources
• Critical Communications Guide
• Clear Cooperation Implementation Guide
• Clear Cooperation Resources
• White Paper on Competition in Real Estate
• White Paper on NAR Policy Statement 7.42
• Critical Components of a Contract Licensing Agreement with Portals 

Essentials

New tools and resources for the MLS industry. Recently published resources include:

• CMLS 2019 Leadership and Governance Survey Report
• CMLS Broker Sentiment Infographic
• CMLS Home Energy Information Guide 
• CMLS Quick Start: Guide to Green MLS Fields
• CMLS Green Sheet: Solar Power Fields
• CMLS Green Sheet: Automated Efficiency Models
• A Case Study in Project Management